Last Updated: May 1, 2024

Welcome to GiftMyStatus. These Terms and Conditions govern your use of the GiftMyStatus website (giftmystatus.com) and the purchase of products from our online store.

By accessing our website, creating an account, or making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our website or services.

1. Definitions

In these Terms and Conditions:

2. Account Registration

2.1 Account Creation

When you create an account on our website, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

2.2 Account Restrictions

You must be at least 18 years old to create an account and make purchases on our website. By creating an account, you confirm that you are at least 18 years old.

2.3 Account Termination

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion if we believe you have violated these Terms or any applicable law.

3. Products and Pricing

3.1 Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer's display of any color will be accurate, and product images are for illustrative purposes only.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product is out of stock, we will notify you as soon as possible.

3.3 Pricing

All prices are listed in British Pounds (GBP) and include UK Value Added Tax (VAT) where applicable. Prices are subject to change without notice. We are not responsible for typographical errors regarding pricing.

3.4 Discounts and Promotions

From time to time, we may offer promotions, discount codes, or special offers. These are subject to specific terms and conditions which will be communicated at the time of the offer.

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud protection services.

4.2 Order Confirmation

After placing an order, you will receive an email confirmation with your order details. This email confirms that we have received your order but does not constitute acceptance of your order. A contract between us will be formed only when we dispatch the products to you and send you a dispatch confirmation email.

4.3 Payment Methods

We accept payment via credit/debit cards, PayPal, and other payment methods as indicated on our website. By submitting your payment information, you authorize us to charge your payment method for the total amount of your order, including taxes and shipping charges.

4.4 Payment Security

All payment information is encrypted using secure socket layer (SSL) technology. We do not store complete credit card information on our servers.

5. Shipping and Delivery

5.1 Shipping Costs

Shipping costs are calculated based on the delivery address and are displayed at checkout before you complete your order. We offer free shipping on orders over £50 within the UK.

5.2 Delivery Times

We aim to dispatch orders within 2-3 business days of order confirmation. Estimated delivery times are as follows:

These timeframes are estimates only and not guaranteed. We are not responsible for delays caused by customs, weather conditions, or other factors outside our control.

5.3 International Orders

For international orders, you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are the responsibility of the recipient. We have no control over these charges and cannot predict what they may be.

6. Returns and Refunds

Our returns and refunds policy is detailed in our separate Refund Policy. By making a purchase, you agree to the terms of our Refund Policy.

7. Product Care and Usage

7.1 Safety Instructions

All our candles come with safety instructions. You must read and follow these instructions carefully. Never leave a burning candle unattended, and keep candles away from children, pets, and flammable materials.

7.2 Product Care

To get the most from your candles, please follow the care instructions provided with each product. This includes trimming the wick to 1/4 inch before each use and allowing the candle to burn until the wax pool reaches the edge of the container during the first burn.

7.3 Liability for Proper Use

We are not liable for any damage or injury resulting from improper use of our products or failure to follow safety instructions.

8. Intellectual Property

8.1 Website Content

All content on our website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of GiftMyStatus or its content suppliers and is protected by international copyright laws.

8.2 Trademarks

GiftMyStatus and all related logos, product and service names, designs, and slogans are trademarks of GiftMyStatus or its affiliates. You may not use these marks without our prior written permission.

8.3 User Content

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

9. User Conduct

When using our website, you agree not to:

10. Limitation of Liability

10.1 Disclaimer of Warranties

Our website and products are provided "as is" without any warranties, expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Limitation of Liability

To the fullest extent permitted by law, GiftMyStatus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

10.3 Maximum Liability

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount you have paid to GiftMyStatus in the last six months, or £100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless GiftMyStatus, its officers, directors, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and GiftMyStatus regarding your use of our website and purchase of our products.

17. Contact Information

If you have any questions about these Terms, please contact us at:

GiftMyStatus
7 Natasha Hollow
East Tanyaburgh
RM16 3EW
United Kingdom

Email: info@giftmystatus.com
Phone: +44 0508 114485